Terms of Use

1. About us and these terms

This website at www.unregisteredproperty.co.uk is operated by HHR Holdings Ltd, a company registered in England and Wales (Company No. 17177195), trading as UnregisteredProperty.co.uk. Our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. What we do

UnregisteredProperty.co.uk is a lead generation and enquiry service. We connect people who own unregistered property in England and Wales with specialist solicitors who can carry out Voluntary First Registration on their behalf.

We are not a law firm. We do not provide legal advice. We do not carry out legal work. All legal services are provided by the specialist solicitor firm or firms we have partnered with, who are independent regulated legal professionals. Those firms are regulated by the Solicitors Regulation Authority (SRA) and are fully responsible for the legal services they provide to you.

By submitting an enquiry through this website, you are requesting that we connect you with a specialist solicitor who will contact you to discuss your requirements. This does not create a lawyer-client relationship between you and HHR Holdings Ltd.

3. No legal advice

Nothing on this website constitutes legal advice. All content is provided for general informational purposes only and should not be relied upon as legal advice specific to your circumstances. You should always obtain independent legal advice from a qualified solicitor before making decisions about your property or legal situation.

HHR Holdings Ltd accepts no liability for any loss or damage arising from reliance on the content of this website.

4. Enquiry and referral process

When you submit an enquiry through our website:

• We will use your contact details to follow up with you — by phone, email, or both — within the timeframe stated on the website.
• With your consent (given by submitting the form), we will pass your enquiry details to our specialist solicitor partner so they can contact you directly.
• The solicitor partner is an independent business. Once we pass your enquiry to them, any subsequent legal engagement is directly between you and that firm, governed by their own client care documentation, engagement letter, and terms of business.
• We do not guarantee that a solicitor will be available to take your matter, accept your instructions, or act for you. The solicitor firm has its own acceptance criteria and may decline to act in certain circumstances.

5. No charges to enquirers

There is no charge for submitting an enquiry through this website. Any fees payable for legal services will be agreed directly between you and the solicitor firm you are connected with, prior to any legal work commencing. You will receive a client care letter and fee agreement from the solicitor firm before any chargeable work begins.

6. Accuracy of information

We take reasonable steps to ensure the information on this website is accurate and up to date. However, property law and practice changes regularly and we cannot guarantee that all content reflects the most current legal position. You should always verify specific legal requirements with a qualified solicitor.

We reserve the right to update, modify, or remove content from this website at any time without notice.

7. Intellectual property

All content on this website — including text, design, layout, graphics, and code — is owned by or licensed to HHR Holdings Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, copy, distribute, or republish any content from this website without our prior written consent.

You may share links to pages on this website. You may not frame this website within another website without our written permission.

8. Website availability

We aim to keep this website available at all times but cannot guarantee uninterrupted access. We may suspend or withdraw access to the website for maintenance, updates, or for reasons beyond our control. We accept no liability for any loss caused by unavailability of the website.

9. Third-party links

This website may contain links to third-party websites, including government websites such as gov.uk and HM Land Registry. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them. A link does not constitute an endorsement of the linked website or its content.

10. Limitation of liability

To the fullest extent permitted by law:

• HHR Holdings Ltd accepts no liability for any indirect, consequential, or special loss arising from use of this website or any referral made through it.
• Our total liability in connection with this website shall not exceed £100.
• Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Data protection

Both parties shall comply with their obligations under the UK GDPR and the Data Protection Act 2018. HHR Holdings Ltd is registered with the Information Commissioner's Office (ICO Registration No. ZC132343). Your personal data will be shared with the specialist solicitor firm solely to enable delivery of the enquiry service. Please refer to our full Privacy Policy at www.unregisteredproperty.co.uk/privacy.

12. Complaints

If you have a complaint about this website or the enquiry service provided by HHR Holdings Ltd, please contact us at hello@unregisteredproperty.co.uk. We will acknowledge your complaint within 2 working days and aim to resolve it within 14 working days.

If you have a complaint about legal services provided by a solicitor firm you were connected with, that complaint should be directed to that firm directly. If it cannot be resolved, you may refer it to the Legal Ombudsman at legalombudsman.org.uk.

13. Changes to these terms

We may update these Terms of Use from time to time. The current version will always be published at www.unregisteredproperty.co.uk/terms with the date of last update shown at the top. Continued use of the website after an update constitutes acceptance of the revised terms.

14. Contact

HHR Holdings Ltd t/a UnregisteredProperty.co.uk
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: hello@unregisteredproperty.co.uk
Phone: 0333 050 8248
ICO Registration No.: ZC132343  ·  Company No.: 17177195